Contact Us
You’re not dreaming
The perfect fiber optic solution is right here.
Whether you need support, are looking for a new solution or are ready to purchase, you’ve come to the right place. Be prepared to be shocked by our level of knowledge and responsiveness!
How Ya Doin’?
We’re in New Jersey so you can reach us during regular business hours
Monday: 8:30 AM – 5:00 PM ET
Tuesday: 8:30 AM – 5:00 PM ET
Wednesday: 8:30 AM – 5:00 PM ET
Thursday: 8:30 AM – 5:00 PM ET
Friday: 8:30 AM – 5:00 PM ET
We’re here to help, whatever you need
Instead of setting the alarm for 2 am to talk to someone in Asia, talk to our experts – chat, phone or email. Or browse our learning hub.
What our customers say
I had a good experience with customer service. Their engineer helped me out with some technical questions and recommended the right product. Highly recommend your company to all my co-workers.
Mathieu G.
Canada
I have never experienced a quality problem with anything from Vitex customer service. Inquiries are answered promptly and accurately. I can rely on what Vitex tells me.
Tom A.
Director, PLM at a tier 1 communication network company
Thank you all so much for all you have done for our company with its very needed products. No returns, none of your competition can beat that record!!
Gail E.
Buyer at a leading video security company
