By Michael Ko
We started 2024 with a new company tagline, “Here to listen. Driven to solve.” As part of a strategy and brand update, we had taken time to reconnect with our competencies and values. For us, that all revolves around our customer focus and commitment, knowledge and expertise in optical solutions, and our drive to apply creativity, big-picture and very specific thinking to solve customer challenges.
The Vitex Values
| Nurturing Relationships | As practitioners of kindness and fun, we create environments that feel good for our team and yours. |
| Putting customers first | We’re a people company in the tech business. Expect us to be respectful, collaborative, and helpful. |
| Being accountable | Trust Vitex to be responsive and deliver a quality solution on-time. |
| Driven to solve problems | Through active listening, critical thinking, and creativity, we connect the dots to provide you a solution. We don’t shy away from unique challenges. We embrace them. |
Here’s how our competencies and values come to life in real-world situations with our customers:
Video & Data Connectivity Solution for an Aerial Mapping Camera System
Customer challenge: Finding a solution that meets EMI requirements
Vitex solution: Having a broad portfolio of fiber optic connectivity solutions developed for a range of industrial applications such as medical, defense, and broadcasting, we were ready to find or create the best fit for the client’s 3D and street-mapping needs.
The solution involved a number of optical products.
- The pure fiber HDMI AOC worked well. The client called-out its “durability”, “build quality,” and “EMI performance” as excellent.
- The USB 3.0 AOC was needed for the same application to connect the cameras with other network devices. Our solution was configured with the right connectors and cable lengths, making it easy to install and fit.
- Finally, 10G SFP+ optics were used to ensure adequate quality and speed.
Low-latency Optics for High Frequency Trading
Customer challenge: When you’re in the high frequency trading business, every second matters. Even shaving fractional seconds provides a competitive edge.
Vitex solution: First thing’s first. We needed to understand the clients objectives and analyze solutions from all angles as well as determine an approach to measuring latency of an SFP. Typically, those specifications are not provided in the industry. But no problem – our team was on it! We investigated latency performance options and found a path to modify a transceiver without compromising any other critical performance needs.
The solution resulted in a custom 10G SFP+. Read more on latency-specified optics.
These are just two of the unique applications we’ve supported this year to ensure our customers not only have the technical options they need, but the team they can turn to when they’re feeling stuck.
If we can help you get unstuck or simply move faster, give us a call.
